Make sure you keep your prepay phone service topped up with call credit otherwise your service will stop working.
If you have a prepay phone service with FranzCom, then you need to make sure you keep it topped up and in credit, otherwise your phone service will not work.
There are 2 ways to top-up your FranzCom customer account.
- Use the automated top-up service located in your online customer account. You can login with your customer username and password here
- User the manual top-up service, providing your customer account username and account number here
If you have any questions please contact us using the online contact form or you can call us on +44 (0)8081176736