Tag: which – Page 2

VoIP to replace ISDN

Posted on April 20, 2019May 15, 2020 by Daniel Kobale

After nearly 25 years of continuous service, ISDN channels are finally coming to their end of days. As more and more businesses migrate away from ISDN technologies we explore the reasons for the decline and the replacements on offer to businesses in more detail. So what is ISDN? ISDN stands for integrated services digital networks. It is a standard developed to cover a range of mediums like voi...
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History of VoIP (Short Version)

Posted on March 8, 2019March 8, 2019 by Daniel Kobale

History of VoIP Voice over Internet Protocol (VoIP) transmission began in 1973 as a result of the experimental Network Voice Protocol invented for the ARPANET. However, it wasn’t until 1995 that the first Internet Phone Software – Vocaltec – appeared. Vocaltec brought to market the first internet phone software called the Internet Phone. The Vocaltec software compressed the voice signal, translat...
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The History of VoIP (Full Version)

Posted on March 8, 2019March 8, 2019 by Daniel Kobale

The History of VoIP Voice over Internet Protocol, abbreviated VoIP, is a fairly recent technology. It goes by many names, including Voice Over Broadband (VoBB), Internet Telephony, IP Telephony, and broadband phone.The advent of the Internet brought with it an abundance of innovation regarding communication. Of course, there was email in the beginning, but then people started wondering whether th...
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EU funding for Duchy safe after Brexit vote

Posted on March 5, 2019March 5, 2019 by Daniel Kobale

EU funding for Duchy safe after Brexit vote, says St Austell and Newquay Member of Parliament Steve Double, MP for St Austell and Newquay has addressed fears that EU funding could be cut immediately if the UK voted to leave the European Union. EU funding programmes and farm subsidies in Cornwall will continue to be available should the UK decide to vote Brexit on 23rd June. Steve will be vo...
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What is the difference between VoIP and SIP?

Posted on February 16, 2019March 8, 2019 by Daniel Kobale

The differences between VoIP and SIP. VoIP calls are sent via SIP Trunks. VoIP and SIP work in conjunction with each other! Your telecoms supplier provides the SIP trunks as this is how all your VoIP calls, fax and data are transited. You cannot make a VoIP call or send a fax to another phone line without SIP trunks. Let’s say you’re in your office; when you make a call via...
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How PSTN and ISDN switch off will impact your business

Posted on February 10, 2019February 10, 2019 by Daniel Kobale

How PSTN and ISDN switch off will impact your business. As we all know, in 2015 BT announced that they will be switching off the PSTN and ISDN networks by 2025. With this, BT will no longer accept any new orders or amendments to services applicable to any ISDN products from 2020. Once the switch-off has taken place, customers will be migrated to the IPEX (IP Exchange) core network using SIP (S...
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Life after Ofcom’s 3% rule

Posted on December 18, 2018May 15, 2020 by Daniel Kobale

Uncertainty, we are told, is bad for business. Uncertainty over Brexit is bad, uncertainty over exchange rates is bad, uncertainty over unpredictable world leaders is bad. As of March 1st 2017, there’s a new type of uncertainty being introduced into the world of outbound calling. The previously clear guideline of a 3% maximum abandoned call rate is set to silently disappear overnight on the 28th F...
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What are Ofcom’s rules on outbound calling times?

Posted on December 18, 2018May 1, 2019 by Daniel Kobale

A question we often get asked is what Ofcom considers acceptable outbound calling times for call centres? As this is one of the common complaints people make regarding call centres, you’d have thought that this would be clearly defined and easy to establish. Perhaps surprisingly, it’s not. As this matter logically falls into the remit of the use (or misuse) of a public communications network, y...
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Changes which are going to affect 070 UK Personal Numbers

Posted on October 30, 2018May 15, 2020 by Daniel Kobale

070 Personal Numbers will be discontinued from October 1st, 2019 and all 070 Personal Numbering will become standard pay-as-you-go 07 mobile phone numbers. Due to changes in Ofcom regulations, 070 Personal Numbers will no longer available after October 1st, 2019. Existing customers are recommended to move from 070 personal numbers to 087 numbers, as in the next 12 months 070 personal numbers w...
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Final statement: Personal numbering – Review of the 070 number range

Posted on October 11, 2018October 11, 2018 by Daniel Kobale

Final statement published 1 October 2018 070 numbers are designed to be used for personal or ‘follow-me’ services. When someone calls a 070 number, their communications provider pays a wholesale termination charge to the 070 service provider for the call to reach the recipient. The caller is then charged a retail price by their communications provider for making that call. As part of the Call ...
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