Tag: trouble – DIDcomms

OpenTAP access number changes

Posted on October 3, 2018February 25, 2021 by Daniel Kobale

Due to the new Ofcom regulation changes effective immediately you are required to change the access number for OpenTAP Due to legislation and regulation changes, Ofcom has decided that as of October 1st, 2019 all 070 Personal Numbers will be re-rated to the cost of a mobile call. Therefore we can no longer support OpenTAP on the current access numbers 07045607101 or 07011106620. You must therefor...
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Stop using the Vodafone service center number for your alarm systems!

Posted on January 22, 2018February 25, 2021 by Daniel Kobale

Stop using the Vodafone service centre number for your alarm systems and other monitoring! Stop using the Vodafone TAP gateway access number +447785499993 for your alarm TAP to Text (SMS) messaging. It's unreliable and is not a dedicated managed TAP gateway! Its time you switched to OpenTAP, established since 2012-2018 and its the UK's only official TAP gateway which has been approved by Texec...
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Trouble dialling UK 080, 084, 087 and 070 numbers from international phone lines!

Posted on January 19, 2017June 15, 2020 by Daniel Kobale

Are you having trouble dialling UK 080, 084, 087 and 070 numbers from international phone lines? If the answer is "YES", then you need to understand a few things about how telecoms providers work! When you make an international call to UK number +44 codes from an international phone line, this call is controlled entirely by the callers own local phone landline or mobile phone provider and has ...
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Notice to all OpenTAP users about modem software settings!

Posted on September 17, 2014February 25, 2021 by Daniel Kobale

We recently have had a few customers who are using computer-based modem and compatible TAP software with OpenTAP and they have been having trouble dialling up and sending messages via our OpenTAP dial-up access numbers. Some times for some reason with some customers modems and their software it will not work properly with the PARITY setting of NONE (NULL). Try changing the PARITY setting to TRU...
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