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The History of VoIP (Full Version)

The History of VoIP Voice over Internet Protocol, abbreviated VoIP, is a fairly recent technology. It goes by many names, including Voice Over Broadband (VoBB), Internet Telephony, IP Telephony, and broadband phone.The advent of the Internet brought with it an abundance of innovation regarding communication. Of course, there was email in the beginning, but then people started wondering whether th...
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How PSTN and ISDN switch off will impact your business

How PSTN and ISDN switch off will impact your business. As we all know, in 2015 BT announced that they will be switching off the PSTN and ISDN networks by 2025. With this, BT will no longer accept any new orders or amendments to services applicable to any ISDN products from 2020. Once the switch-off has taken place, customers will be migrated to the IPEX (IP Exchange) core network using SIP (S...
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EE and Virgin Media fined for overcharging customers

EE and Virgin Media have been fined a total of Ā£13.3 million for overcharging almost 500,000 mobile and broadband customers who wanted to leave their contracts early. An investigation by Ofcom found that around 400,000 EE customers ended up overpaying up to Ā£4.3 million, while almost 82,000 Virgin Media customers were overcharged just under Ā£2.8 million. The regulat...
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The understanding about what “abandoned calls” means for call centres

"Abandoned Calls" and prohibited by most telecom providers and regulators of the telecoms industry. Again the subject has come up with call centre customers. "Abandoned Calls", "Ping Calls", "Missed Calls", this is all prohibited call traffic, which is not approved by any telecoms regulator and Ofcom have now banned it. As of March 2017 Ofcom announced 0% toleration on Abandoned Call Traffic.Ā ...
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SIP Response Codes Session Initiation Protocol

SIP (Session Initiation Protocol) is a signalling application layer protocol designed to create, modify, and terminate a multimedia session over the Internet Protocol. It is the most common protocol used in VoIP technology. In SIP, every network element is identified by a SIP URI (Uniform Resource Identifier) which is like an address. They are broken down as 1xx Provisional Responses, 2xx Successf...
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What is VoIP/SIP Call Termination?

SIP/VoIP Call Termination, what is it and how does it work! VoIP call termination is used to refer to the procedures that are used for routing telephone calls from one provider to the next provider until the call has been routed to the last telephone company and has been received by the recipient. Voice termination is another term that is used for call termination. The telephone companies are als...
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Which VoIP/SIP Codec Should You Use?

How To Describe the Quality of a SIP Trunking Call ā€œSo clear, you can hear a pin drop!ā€ Are you old enough to remember the very successful tag line for Sprint Communications' long distance service back in the ancient 1990ā€™s? ā€œCan you hear me now?ā€ Or...Did you grow up remembering the equally (if not more) successful phraseĀ that Verizon Wireless made part of our cultural reality in the new mi...
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No Mr. Soros, Brexit Will Not be a Black Friday for the British Pound

George Soros says the British pound is at risk of another 'Black Wednesday' event should the UK vote to Leave the European Union on June the 22nd. We disagree! George Soros, the man who once ā€˜broke the poundā€™ is back in the headlines with warnings that the British pound would suffer a cataclysmic decline, similar to Black Wednesday of 1992, should the UK vote to exit the EU. Soros hasĀ toldĀ The...
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