Home / Posts tagged "telecoms"

telecoms

First 5G cities in UK named by EE

EE has announced which six UK cities will be the first to get faster 5G mobile networks. Building on existing trials, EE will turn on 5G in London, Cardiff, Edinburgh, Belfast, Birmingham, and Manchester by mid-2019. By the end of 2019, another 10 cities will get EE networks which could transmit data at speeds faster than 10 gigabits per second. Other UK networks are now trialing 5G to acce...
Read More

EE and Virgin Media fined for overcharging customers

EE and Virgin Media have been fined a total of £13.3 million for overcharging almost 500,000 mobile and broadband customers who wanted to leave their contracts early. An investigation by Ofcom found that around 400,000 EE customers ended up overpaying up to £4.3 million, while almost 82,000 Virgin Media customers were overcharged just under £2.8 million. The regulat...
Read More

BT to be fined £42m for breaching contracts with telecoms providers

BT will be fined £42m for a serious breach of Ofcom’s rules, after the company reduced compensation payments to other telecoms providers for late installations. Ofcom investigation finds BT cut its compensation payments for delays in connecting high-speed business lines These important networks underpin the UK’s communications infrastructure BT has admitted failings, and agreed to compe...
Read More

The understanding about what “abandoned calls” means for call centres

"Abandoned Calls" and prohibited by most telecom providers and regulators of the telecoms industry. Again the subject has come up with call centre customers. "Abandoned Calls", "Ping Calls", "Missed Calls", this is all prohibited call traffic, which is not approved by any telecoms regulator and Ofcom have now banned it. As of March 2017 Ofcom announced 0% toleration on Abandoned Call Traffic. ...
Read More

Vodafone Paging Network Closure

Vodafone closes down their paging network. Vodafone have announced that they will be closing their wide-area national paging network by 31st March 2018. This means that any Vodafone Paging customers who have not made alternative arrangements will lose their paging service on this date. Vodafone will shut down its pager network by the end of the after reaching an impasse with competition watchd...
Read More

Are you still using the Vodafone access number for TAP to SMS (Mobile Text) Messaging?

STOP and Switch to OpenTAP now! The Vodafone TAP gateway access number isn't even a managed service and completely unreliable.  If you call Vodafone and ask them for help, they will not help you as their TAP access number is an old legacy pager gateway. Its neither managed nor maintained for the alarm monitoring, its just been used as such for many years. OpenTAP has been established since 201...
Read More

Reasons to move all of your telecoms services to FranzCom

All our numbers coming with a powerful online real time number management and billing portal. Check out our numbers! We have 087, 084 and 070 numbers too, which all come with great featured products and services, all free of charge! Our geo numbers may interest you, as they are £1 a month and £1 setup fee with a 1.2p usage charge and the call cost for call forwarding to UK landline 2.6p and ...
Read More
Top
Translate »