Tag: sending – DIDcomms

The understanding about what “abandoned calls” means for call centres

Posted on July 13, 2018February 27, 2019 by Daniel Kobale

"Abandoned Calls" and prohibited by most telecom providers and regulators of the telecoms industry. Again the subject has come up with call centre customers. "Abandoned Calls", "Ping Calls", "Missed Calls", this is all prohibited call traffic, which is not approved by any telecoms regulator and Ofcom have now banned it. As of March 2017 Ofcom announced 0% toleration on Abandoned Call Traffic. ...
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Brexit: All you need to know about the UK leaving the EU

Posted on July 26, 2016June 15, 2020 by Daniel Kobale

What does Brexit mean? It is a word that has become used as a shorthand way of saying the UK leaving the EU - merging the words Britain and exit to get Brexit, in a same way as a Greek exit from the EU was dubbed Grexit in the past. Why is Britain leaving the European Union? A referendum - a vote in which everyone (or nearly everyone) of voting age can take part - was held on Thursday 23 June, ...
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Notice to all OpenTAP users about modem software settings!

Posted on September 17, 2014February 25, 2021 by Daniel Kobale

We recently have had a few customers who are using computer-based modem and compatible TAP software with OpenTAP and they have been having trouble dialling up and sending messages via our OpenTAP dial-up access numbers. Some times for some reason with some customers modems and their software it will not work properly with the PARITY setting of NONE (NULL). Try changing the PARITY setting to TRU...
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SMS Gateway Provider for Burglar Alarm Text Messaging

Posted on December 8, 2013February 25, 2021 by Daniel Kobale

Does your security alarm system, pager or other monitoring device use TAP to SMS messaging alerts? Does your security alarm system, pager or other device use TAP to Mobile SMS text messaging alerts? DIDcomms has the solution for you! Our dial-up TAP to Mobile SMS text and email messaging gateway is completely free of charge to use, you only pay for the call to the dial-up access phone line! Al...
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TFS EMEA Technical Support Services TIB072INT12 SMS and G2 v1.51 Update

Posted on February 27, 2013June 15, 2020 by Daniel Kobale

Date of issue: 16 January 2012 Purpose: This Customer Advice Note (CAN 039) provides information relating to the SMS functionality from Galaxy control panels using PSTN landlines and information regarding an update to the G2 Control Panel. Problem: The following email extract has been sent to us by BSIA (British Security Industry Association), who have received information regarding the O2 net...
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Vodafone Tap Gateway

Posted on February 27, 2013June 15, 2020 by Daniel Kobale

Well it looks like the Vodafone TAP is getting less reliable every day. Today it was only sending around 10% of messages from a Castle Euro 46. Tried it on 2 other panels at different sites, story was the same. Pyronix/Castle keep selling it though. Why do they release bulletins like this http://shl.createsen...C70DBB5D28FA0F4 claiming it is reliable when the TAP is out of their control. ...
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AT&T Discontinues TAP Service

Posted on January 8, 2012May 9, 2019 by Daniel Kobale

RENO, Nevada—AT&T Wireless text messaging on the TAP gateway has been discontinued by AT&T as of August 31, 2003. As AT&T is now referring to this as an enhanced service, AT&T now offers two fee-based services for text messaging to both TDMA and GSM devices: 1) AT&T Wireless Enterprise SMS; or 2) EFI Unimobile Mobile Messaging. AT&T Wireless Enterprise SMS connects your ...
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