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routes

The understanding about what “abandoned calls” means for call centres

"Abandoned Calls" and prohibited by most telecom providers and regulators of the telecoms industry. Again the subject has come up with call centre customers. "Abandoned Calls", "Ping Calls", "Missed Calls", this is all prohibited call traffic, which is not approved by any telecoms regulator and Ofcom have now banned it. As of March 2017 Ofcom announced 0% toleration on Abandoned Call Traffic. ...
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What is VoIP/SIP Call Termination?

SIP/VoIP Call Termination, what is it and how does it work! VoIP call termination is used to refer to the procedures that are used for routing telephone calls from one provider to the next provider until the call has been routed to the last telephone company and has been received by the recipient. Voice termination is another term that is used for call termination. The telephone companies are als...
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All routes opened on all 4470, 4487, 44844, 44845 and Geographic Numbers!

NEWS ALERT!! We are proud to announce that we have opened up every destination conceivably possible on all of our 4470, 4487, 44844, 44845 and geographic numbers. There is a "Free Divert Plan" and a "Prepaid Plan". When you place your order for any of our UK numbers, our order form will tell you which countries have Free divert and which countries have prepaid divert!. There is a vast amount...
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DIDcomms new prices for October 2016

Dear Customers, DIDcomms is proud to announce we have increased the revenue on all numbers we can now provide all our customers better divert rates on all paid for routes and a wider choice of free diverts. Please see below for our new figures. For 070 we now offer free diverts of up to 13 ppm. On 87 we now offer free diverts of up to 13 ppm. On 84 we now offer free diverts of up to 6 ...
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