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Emergency Calls UK

DIDcomms now provides access to 999/112 public emergency call services to VOIP customers within England, Wales, Scotland and Northern Ireland. It is possible that these services may become unavailable as a result of things over which we have no control over, for example, the failure of your internet service provider (ISP) or internet connection. In such circumstances, all serv...
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Abandoned and silent calls

The phone rings, you rush to answer but there's no-one on the line. Abandoned and silent calls can be annoying and irritating at the best of times. These are also known as CC and ping calls. But for some people – for example, those living alone – these calls can be particularly frightening. This guide explains more about these calls, what can cause them and what you can do about them. What...
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How PSTN and ISDN switch off will impact your business

How PSTN and ISDN switch off will impact your business. As we all know, in 2015 BT announced that they will be switching off the PSTN and ISDN networks by 2025. With this, BT will no longer accept any new orders or amendments to services applicable to any ISDN products from 2020. Once the switch-off has taken place, customers will be migrated to the IPEX (IP Exchange) core network using SIP (S...
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What is SIP ALG and why do we recommend that I turn it off?

When discussing VoIP problems with our support team we may ask you whether SIP ALG is enabled on your router. This article intends to explain what it is, how it can affect VoIP and why we recommend you turn it off. What is SIP ALG? SIP ALG stands for Application Layer Gateway, and is common in many commercial routers. It intends to prevent some of the problems caused by router firewalls by inspe...
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PrepayGEO VoIP/SIP 2 Port Adapter for Analog Phones

We also recommend the use of the following VoIP adapter with our PrepayGEO UK Numbers if you would like to continue using your regular analog home or business phones, without the added extra cost of having to invest in VoIP desktop IP phones The Cisco SPA112 2-port phone adapter provides an affordable high-quality VoIP connection through 2 standard phone line connections. The SPA112 features 2 ...
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TAP Access Number

At our shop we have a piece of kit that calls up a mobile number to communicate to our mobiles with text messages that vtell us when the alarm is set/unset, alarms and other stuff. The number it calls is 07960 980480, but this number now seems either permanently engaged or just doesn't answer at all. O2 (who run the number) don't seem to even know what i'm talking about! Vodafone also have a...
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