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OTT VoIP Calling Apps are Telecom Services under EU Law

Telephone calling apps, such as Skype, Viber and Google Hangouts, are subject to European telecom regulation, the European Court of Justice has ruled. Such services may now be required to comply with EU obligations that apply to traditional telephone services, such as registration, privacy, consumer protection and law enforcement access to user communications. In other countries (notably the US...
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How PSTN and ISDN switch off will impact your business

How PSTN and ISDN switch off will impact your business. As we all know, in 2015 BT announced that they will be switching off the PSTN and ISDN networks by 2025. With this, BT will no longer accept any new orders or amendments to services applicable to any ISDN products from 2020. Once the switch-off has taken place, customers will be migrated to the IPEX (IP Exchange) core network using SIP (S...
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Which VoIP/SIP Codec Should You Use?

How To Describe the Quality of a SIP Trunking Call “So clear, you can hear a pin drop!” Are you old enough to remember the very successful tag line for Sprint Communications' long distance service back in the ancient 1990’s? “Can you hear me now?” Or...Did you grow up remembering the equally (if not more) successful phrase that Verizon Wireless made part of our cultural reality in the new mi...
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FranzCom provides managed services to our customers

Managed Services are the future of IT – indeed, findings from independent research firm Clutch suggest that 69% of IT services have transitioned from the traditional break-fix model to a Managed Service contract. But how do you know if it’s the right move for your business? If you’re frustrated with skill gaps in your in-house team, need support outside the standard 9-5 office hours or simply n...
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PrepayGEO VoIP/SIP 2 Port Adapter for Analog Phones

We also recommend the use of the following VoIP adapter with our PrepayGEO UK Numbers if you would like to continue using your regular analog home or business phones, without the added extra cost of having to invest in VoIP desktop IP phones The Cisco SPA112 2-port phone adapter provides an affordable high-quality VoIP connection through 2 standard phone line connections. The SPA112 features 2 ...
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TFS EMEA Technical Support Services TIB072INT12 SMS and G2 v1.51 Update

Date of issue: 16 January 2012 Purpose: This Customer Advice Note (CAN 039) provides information relating to the SMS functionality from Galaxy control panels using PSTN landlines and information regarding an update to the G2 Control Panel. Problem: The following email extract has been sent to us by BSIA (British Security Industry Association), who have received information regarding the O2 net...
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AT&T Discontinues TAP Service

RENO, Nevada—AT&T Wireless text messaging on the TAP gateway has been discontinued by AT&T as of August 31, 2003. As AT&T is now referring to this as an enhanced service, AT&T now offers two fee-based services for text messaging to both TDMA and GSM devices: 1) AT&T Wireless Enterprise SMS; or 2) EFI Unimobile Mobile Messaging. AT&T Wireless Enterprise SMS connects your ...
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