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OTT VoIP Calling Apps are Telecom Services under EU Law

Telephone calling apps, such as Skype, Viber and Google Hangouts, are subject to European telecom regulation, the European Court of Justice has ruled. Such services may now be required to comply with EU obligations that apply to traditional telephone services, such as registration, privacy, consumer protection and law enforcement access to user communications. In other countries (notably the US...
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Important changes to your 084 and 087 numbers

The communications regulator OFCOM are making changes to the way consumers are charged for calling 084 and 087 numbers. These changes have been introduced to make the call charges more transparent and easier to understand. Therefore this is great news for your business and more importantly your customers, who will feel more comfortable calling your 084 or 087 number. All FranzCom cust...
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Huawei’s use of Android restricted by Google

Google has barred the world's second-biggest smartphone maker, Huawei, from some updates to the Android operating system, dealing a blow to the Chinese company. New designs of Huawei smartphones are set to lose access to some Google apps. The move comes after the Trump administration added Huawei to a list of companies that American firms cannot trade with unless they have a license. Google...
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DOD Considering Abandoning AS-SIP

With the ratification of SIPConnect 2.0, the Department of Defense (DoD) is seriously considering adopting commercial SIP for Voice & Video over IP trunking for unclassified networks. The current Unified Capabilities Requirements (UCR) technical specification requires vendors to adopt a DoD unique version of SIP known as Assured Service SIP, or AS-SIP, which was developed in 2010 to establish ...
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VoIP to replace ISDN

After nearly 25 years of continuous service, ISDN channels are finally coming to their end of days. As more and more businesses migrate away from ISDN technologies we explore the reasons for the decline and the replacements on offer to businesses in more detail. So what is ISDN? ISDN stands for integrated services digital networks. It is a standard developed to cover a range of mediums like voi...
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The History of VoIP (Full Version)

The History of VoIP Voice over Internet Protocol, abbreviated VoIP, is a fairly recent technology. It goes by many names, including Voice Over Broadband (VoBB), Internet Telephony, IP Telephony, and broadband phone.The advent of the Internet brought with it an abundance of innovation regarding communication. Of course, there was email in the beginning, but then people started wondering whether th...
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Theresa May Promises £1B Fund For Post-Brexit Britain

Northern towns are set to be given a large portion of a £1 billion post-Brexit fund, to help communities in need. The funds will be spread over the next seven years to supplement the work of council. According to the Department of Housing, Communities and Local Government, the North West will receive the biggest boost. Meanwhile, the South East, including councils like Essex, Suffolk and No...
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How PSTN and ISDN switch off will impact your business

How PSTN and ISDN switch off will impact your business. As we all know, in 2015 BT announced that they will be switching off the PSTN and ISDN networks by 2025. With this, BT will no longer accept any new orders or amendments to services applicable to any ISDN products from 2020. Once the switch-off has taken place, customers will be migrated to the IPEX (IP Exchange) core network using SIP (S...
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What are Ofcom’s rules on outbound calling times?

A question we often get asked is what Ofcom considers acceptable outbound calling times for call centres? As this is one of the common complaints people make regarding call centres, you’d have thought that this would be clearly defined and easy to establish. Perhaps surprisingly, it’s not. As this matter logically falls into the remit of the use (or misuse) of a public communications network, y...
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