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Abandoned and silent calls

The phone rings, you rush to answer but there's no-one on the line. Abandoned and silent calls can be annoying and irritating at the best of times. These are also known as CC and ping calls. But for some people – for example, those living alone – these calls can be particularly frightening. This guide explains more about these calls, what can cause them and what you can do about them. What...
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What are Ofcom’s rules on outbound calling times?

A question we often get asked is what Ofcom considers acceptable outbound calling times for call centres? As this is one of the common complaints people make regarding call centres, you’d have thought that this would be clearly defined and easy to establish. Perhaps surprisingly, it’s not. As this matter logically falls into the remit of the use (or misuse) of a public communications network, y...
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Resolve one-way audio issues with Port Forwarding for VoIP/SIP

Using Port Forwarding for VoIP to overcome NAT issues. Port forwarding sometimes referred to as tunnelling, is a method of opening a port or ports in a router or firewall to allow communication from a party outside the network.  Port forwarding is the act of actually forwarding a network port from one network node to another.  This enables an external source to reach a port inside the private LAN...
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How to use your PrepayGEO UK numbers with a mobile VoIP/SIP app

You might be wondering how you can use your new PrepayGEO UK numbers on your mobile phones? Well, that's easy, just download the follow Groundwire App from the Android Store or the iPhone app store. Here are the links provided for you so you can learn more about the Groundwire app, which is compatible and recommended by us for use with your VoIP (SIP) PrepayGEO UK numbers. Android App ...
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SMS over PSTN Phone Lines (Endorsed by Texecom Ltd)

        Vodafone the last man standing? SMS over PSTN phone lines has been used in varying industries for many years and was often sold as an additional service by alarm companies, allowing the user to be notified of alarm conditions and open/close events. For many years there were two main players operating the service in the UK, O2 and Vodafone. In 2012 the ...
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DIDcomms launches new TAP to SMS and SMTP messaging gateway for the UK market!

(Wadebridge, Corwnall 11/12/2012) Due to the recent collapse and withdrawal of TAP gateway services, by various large Telecom firms such as O2, T-mobile, Orange and the like, DIDcomms has realized the need of many companies and business who rely and need this service. DIDcomms has partnered with a US supplier and also invested in our own in-house TAP to SMS and SMTP messaging gateway. What's mo...
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