Home / Posts tagged "missed"

missed

The understanding about what “abandoned calls” means for call centres

Posted on by Daniel Kobale
"Abandoned Calls" and prohibited by most telecom providers and regulators of the telecoms industry. Again the subject has come up with call centre customers. "Abandoned Calls", "Ping Calls", "Missed Calls", this is all prohibited call traffic, which is not approved by any telecoms regulator and Ofcom have now banned it. As of March 2017 Ofcom announced 0% toleration on Abandoned Call Traffic. ...
Read More

Missed Call Traffic Abuse and Scams

Posted on by Daniel Kobale
Missed Call Traffic Abuse and Scams If you receive a missed call on your mobile phone from a number you don't recognise, think twice before calling it back. That's because there's a chance if you do ring back, you could fall victim to a scam which could leave you out of pocket. The following explains more about 'missed call' scams, how to spot them and what to do if you think you may have f...
Read More
Top
Translate »