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OpenTAP access number changes

Posted on by Daniel Kobale
Due to the new Ofcom regulation changes effective immediately you are required to change the access number for OpenTAP Due to legislation and regulation changes, Ofcom has decided that as of October 1st, 2019 all 070 Personal Numbers will be re-rated to the cost of a mobile call. Therefore we can no longer support OpenTAP on the current access numbers 07045607101 or 07011106620. You must therefor...
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The understanding about what “abandoned calls” means for call centres

Posted on by Daniel Kobale
"Abandoned Calls" and prohibited by most telecom providers and regulators of the telecoms industry. Again the subject has come up with call centre customers. "Abandoned Calls", "Ping Calls", "Missed Calls", this is all prohibited call traffic, which is not approved by any telecoms regulator and Ofcom have now banned it. As of March 2017 Ofcom announced 0% toleration on Abandoned Call Traffic. ...
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Stop using the Vodafone service center number for your alarm systems!

Posted on by Daniel Kobale
Stop using the Vodafone service centre number for your alarm systems and other monitoring! Stop using the Vodafone TAP gateway access number +447785499993 for your alarm TAP to Text (SMS) messaging. It's unreliable and is not a dedicated managed TAP gateway! Its time you switched to OpenTAP, established since 2012-2018 and its the UK's only official TAP gateway which has been approved by Texec...
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Which VoIP/SIP Codec Should You Use?

Posted on by Daniel Kobale
How To Describe the Quality of a SIP Trunking Call “So clear, you can hear a pin drop!” Are you old enough to remember the very successful tag line for Sprint Communications' long distance service back in the ancient 1990’s? “Can you hear me now?” Or...Did you grow up remembering the equally (if not more) successful phrase that Verizon Wireless made part of our cultural reality in the new mi...
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Free Fax to Email, £5 Setup, Free Line Rental, Free Fax Delivery

Posted on by Daniel Kobale
Are you still receiving faxes on a fax machine? Move into the 21st Century and have them delivered to your inbox as email attachments. Our Fax to Email service allows you to receive faxes directly to your email inbox as file attachments. It’s an easy and confidential way of receiving, storing and forwarding important fax documents. Many of our Customers find situations where both types of ser...
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PrepayGEO VoIP/SIP 2 Port Adapter for Analog Phones

Posted on by Daniel Kobale
We also recommend the use of the following VoIP adapter with our PrepayGEO UK Numbers if you would like to continue using your regular analog home or business phones, without the added extra cost of having to invest in VoIP desktop IP phones The Cisco SPA112 2-port phone adapter provides an affordable high-quality VoIP connection through 2 standard phone line connections. The SPA112 features 2 ...
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LAUNCHED TODAY! Free PrepayGEO+ 01/02/03 UK Numbers with VoIP/SIP

Posted on by Daniel Kobale
Introducing our brand new PrepayGEO (Geographic UK Numbers) service with a difference. I know what thinking, just another geographic number supplier! Well actually no, we are not just another geographic number supplier! We have our own shared network, number ranges and development, which has enabled Open to build a product uniquely, putting our customers first. Our customer number management po...
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