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The History of VoIP (Full Version)

The History of VoIP Voice over Internet Protocol, abbreviated VoIP, is a fairly recent technology. It goes by many names, including Voice Over Broadband (VoBB), Internet Telephony, IP Telephony, and broadband phone.The advent of the Internet brought with it an abundance of innovation regarding communication. Of course, there was email in the beginning, but then people started wondering whether th...
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EE and Virgin Media fined for overcharging customers

EE and Virgin Media have been fined a total of £13.3 million for overcharging almost 500,000 mobile and broadband customers who wanted to leave their contracts early. An investigation by Ofcom found that around 400,000 EE customers ended up overpaying up to £4.3 million, while almost 82,000 Virgin Media customers were overcharged just under £2.8 million. The regulat...
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The understanding about what “abandoned calls” means for call centres

"Abandoned Calls" and prohibited by most telecom providers and regulators of the telecoms industry. Again the subject has come up with call centre customers. "Abandoned Calls", "Ping Calls", "Missed Calls", this is all prohibited call traffic, which is not approved by any telecoms regulator and Ofcom have now banned it. As of March 2017 Ofcom announced 0% toleration on Abandoned Call Traffic. ...
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The Bank of England has left interest rates on hold at 0.5%

The move follows a slowdown in economic growth at the start of the year and indicates the bank doesn’t think the economy is yet strong enough to handle higher interest rates, The Guardian reports. Back in November, the bank raised rates from 0.25% to 0.5% – the first increase for a decade. The majority of economists polled by Reuters said they don't think the bank will raise rates until August.
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EE 4G UK – details on coverage, phones, prices, speeds for the 4GEE network

EE has launched the UK's first 4G mobile network, called 4GEE, allowing for on average five times faster mobile network browsing speeds than 3G. Where can you get 4G in the UK? The 4G network is now live in the following 62 places in the UK Amersham, Aylesbury, Barnsley, Belfast, Berkhamstead, Billericay, Bingley, Birmingham, Blackpool, Bolton, Bradford, Brentwood, Bristol, Cardiff, Chelmsfo...
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