Tag: guide – DIDcomms

Abandoned and silent calls

Posted on February 22, 2019June 22, 2020 by Daniel Kobale

The phone rings, you rush to answer but there's no-one on the line. Abandoned and silent calls can be annoying and irritating at the best of times. These are also known as CC and ping calls. But for some people – for example, those living alone – these calls can be particularly frightening. This guide explains more about these calls, what can cause them and what you can do about them. What...
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What are Ofcom’s rules on outbound calling times?

Posted on December 18, 2018May 1, 2019 by Daniel Kobale

A question we often get asked is what Ofcom considers acceptable outbound calling times for call centres? As this is one of the common complaints people make regarding call centres, you’d have thought that this would be clearly defined and easy to establish. Perhaps surprisingly, it’s not. As this matter logically falls into the remit of the use (or misuse) of a public communications network, y...
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New customer pricing guide 2017

Posted on October 23, 2017June 15, 2020 by Daniel Kobale

Great news for all our new and existing customers, we have a new pricing guide on our website, which makes our standard pricing more clear for everyone. Click here for more information.
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Brexit: All you need to know about the UK leaving the EU

Posted on July 26, 2016June 15, 2020 by Daniel Kobale

What does Brexit mean? It is a word that has become used as a shorthand way of saying the UK leaving the EU - merging the words Britain and exit to get Brexit, in a same way as a Greek exit from the EU was dubbed Grexit in the past. Why is Britain leaving the European Union? A referendum - a vote in which everyone (or nearly everyone) of voting age can take part - was held on Thursday 23 June, ...
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UK Calling made simple for consumers

Posted on April 28, 2015May 29, 2019 by Daniel Kobale

Every day, people use service numbers to make phone calls to companies and organisations, contact directory enquiries or even to vote in TV shows. But the cost of calling these numbers - which start 08, 09 or 118 - used to be difficult to find out. This changed in July 2015, under a system that makes the cost of calling service numbers clear for everyone. It's called UK Calling, and it's the...
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EE 4G pricing revealed

Posted on November 7, 2012August 6, 2019 by Daniel Kobale

What is 4G? 4G is the latest mobile phone technology that promises up to download data up to five times faster than 3G networks. In practice this means you could stream and HD video on your phone, or tablet, without any buffering or delays, just as you might on a good quality home broadband connection. Read our What is 4G? guide for more information about 4G and how it could affect you. How...
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UK call costs guide

Posted on November 6, 2012January 21, 2018 by Daniel Kobale

If you’re confused by call charges or don’t know your 03 from your 0845 numbers, then we have the perfect guide for you. There are so many different types of phone number these days that it can be hard keeping tabs on how much they cost to call. Our guide looks at some of the common numbers in use today, what they are used for and how much it costs to call them from a BT landline. You can...
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