Tag: find – DIDcomms

Get ready for Brexit on 31 October 2019

Posted on October 11, 2019October 11, 2019 by Daniel Kobale

Businesses and organisations Businesses and self-employed If you trade any goods or services with the EU you’ll need to get ready for Brexit. For example, you need to take action if you: export goods to the EU import goods from the EU transport goods by road export animals or animal products export services to the EU move goods between Ireland and...
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Why every HR agency needs Services of Termination VOIP Providers?

Posted on August 8, 2019May 15, 2020 by Daniel Kobale

If you are a HR agency, making hundreds of calls to scout for right talents then the wholesale A-Z VOIP termination services are absolutely necessary for you. The calls made by an employment agency or firm are completely different in purpose and pitch than conventional marketing calls. Though clarity is required in both these calls, it is absolutely essential for HR agencies, why? The end custo...
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PSA are introducing new Special conditions for subscription services

Posted on August 6, 2019 by Daniel Kobale

Following a full examination of services which make recurring charges to a consumer’s phone bill in exchange for digital content - such as games, music streaming or videos - the Phone-paid services Authority has introduced tough new rules. Phone-paid subscriptions are used by millions of consumers engaging with popular services, many operated by leading games publishers and music streaming serv...
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TAP to SMS Text Messaging Gateway

Posted on August 5, 2019February 25, 2021 by Daniel Kobale

TAP to SMS Text Messaging Gateway for your home and business intruder security alarm system. The UK's No.1 TAP Gateway! Established since 2012. PSTN to VoIP/SIP Compliant. Just install a VoIP phone converter. Recommended by Texecom, Honeywell and Pyronix How do I register to use the OpenTAP gateway? First of all, you need to register all mobile numbers which are to receive text messag...
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STUN Servers

Posted on May 27, 2019May 29, 2019 by Daniel Kobale

What is STUN? A STUN (Session Traversal of User Datagram Protocol [UDP] Through Network Address Translators [NATs]) server allows NAT clients (i.e. IP Phones behind a firewall) to setup phone calls to a VoIP provider hosted outside of the local network. What does a STUN server do? The STUN server allows clients to find out their public address, the type of NAT they are behind and the Internet s...
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VoIP to replace ISDN

Posted on April 20, 2019May 15, 2020 by Daniel Kobale

After nearly 25 years of continuous service, ISDN channels are finally coming to their end of days. As more and more businesses migrate away from ISDN technologies we explore the reasons for the decline and the replacements on offer to businesses in more detail. So what is ISDN? ISDN stands for integrated services digital networks. It is a standard developed to cover a range of mediums like voi...
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Life after Ofcom’s 3% rule

Posted on December 18, 2018May 15, 2020 by Daniel Kobale

Uncertainty, we are told, is bad for business. Uncertainty over Brexit is bad, uncertainty over exchange rates is bad, uncertainty over unpredictable world leaders is bad. As of March 1st 2017, there’s a new type of uncertainty being introduced into the world of outbound calling. The previously clear guideline of a 3% maximum abandoned call rate is set to silently disappear overnight on the 28th F...
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What are Ofcom’s rules on outbound calling times?

Posted on December 18, 2018May 1, 2019 by Daniel Kobale

A question we often get asked is what Ofcom considers acceptable outbound calling times for call centres? As this is one of the common complaints people make regarding call centres, you’d have thought that this would be clearly defined and easy to establish. Perhaps surprisingly, it’s not. As this matter logically falls into the remit of the use (or misuse) of a public communications network, y...
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Final statement: Personal numbering – Review of the 070 number range

Posted on October 11, 2018October 11, 2018 by Daniel Kobale

Final statement published 1 October 2018 070 numbers are designed to be used for personal or ‘follow-me’ services. When someone calls a 070 number, their communications provider pays a wholesale termination charge to the 070 service provider for the call to reach the recipient. The caller is then charged a retail price by their communications provider for making that call. As part of the Call ...
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SIP Response Codes Session Initiation Protocol

Posted on June 16, 2018October 16, 2019 by Daniel Kobale

SIP (Session Initiation Protocol) is a signalling application layer protocol designed to create, modify, and terminate a multimedia session over the Internet Protocol. It is the most common protocol used in VoIP technology. In SIP, every network element is identified by a SIP URI (Uniform Resource Identifier) which is like an address. They are broken down as 1xx Provisional Responses, 2xx Successf...
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