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Get ready for Brexit on 31 October 2019

Businesses and organisations Businesses and self-employed If you trade any goods or services with the EU you’ll need to get ready for Brexit. For example, you need to take action if you: export goods to the EU import goods from the EU transport goods by road export animals or animal products export services to the EU move goods between Ireland and...
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Why every HR agency needs Services of Termination VOIP Providers?

If you are a HR agency, making hundreds of calls to scout for right talents then the wholesale A-Z VOIP termination services are absolutely necessary for you. The calls made by an employment agency or firm are completely different in purpose and pitch than conventional marketing calls. Though clarity is required in both these calls, it is absolutely essential for HR agencies, why? The end custo...
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TAP to SMS Text Messaging Gateway

TAP to SMS Text Messaging Gateway for your home and business intruder security alarm system. The UK's No.1 TAP Gateway! Established since 2012. PSTN to VoIP/SIP Compliant. Just install a VoIP phone converter. Recommended by Texecom, Honeywell and Pyronix How do I register to use the OpenTAP gateway? First of all, you need to register all mobile numbers which are to receive text messag...
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STUN Servers

What is STUN? A STUN (Session Traversal of User Datagram Protocol [UDP] Through Network Address Translators [NATs]) server allows NAT clients (i.e. IP Phones behind a firewall) to setup phone calls to a VoIP provider hosted outside of the local network. What does a STUN server do? The STUN server allows clients to find out their public address, the type of NAT they are behind and the Internet s...
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VoIP to replace ISDN

After nearly 25 years of continuous service, ISDN channels are finally coming to their end of days. As more and more businesses migrate away from ISDN technologies we explore the reasons for the decline and the replacements on offer to businesses in more detail. So what is ISDN? ISDN stands for integrated services digital networks. It is a standard developed to cover a range of mediums like voi...
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What are Ofcom’s rules on outbound calling times?

A question we often get asked is what Ofcom considers acceptable outbound calling times for call centres? As this is one of the common complaints people make regarding call centres, you’d have thought that this would be clearly defined and easy to establish. Perhaps surprisingly, it’s not. As this matter logically falls into the remit of the use (or misuse) of a public communications network, y...
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Final statement: Personal numbering – Review of the 070 number range

Final statement published 1 October 2018 070 numbers are designed to be used for personal or ‘follow-me’ services. When someone calls a 070 number, their communications provider pays a wholesale termination charge to the 070 service provider for the call to reach the recipient. The caller is then charged a retail price by their communications provider for making that call. As part of the Call ...
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SIP Response Codes Session Initiation Protocol

SIP (Session Initiation Protocol) is a signalling application layer protocol designed to create, modify, and terminate a multimedia session over the Internet Protocol. It is the most common protocol used in VoIP technology. In SIP, every network element is identified by a SIP URI (Uniform Resource Identifier) which is like an address. They are broken down as 1xx Provisional Responses, 2xx Successf...
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