Tag: diverted – DIDcomms

The understanding about what “abandoned calls” means for call centres

Posted on July 13, 2018February 27, 2019 by Daniel Kobale

"Abandoned Calls" and prohibited by most telecom providers and regulators of the telecoms industry. Again the subject has come up with call centre customers. "Abandoned Calls", "Ping Calls", "Missed Calls", this is all prohibited call traffic, which is not approved by any telecoms regulator and Ofcom have now banned it. As of March 2017 Ofcom announced 0% toleration on Abandoned Call Traffic. ...
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DIDcomms launches Prepay070 with Free Roaming to VoIP/SIP divert!

Posted on November 29, 2016May 15, 2020 by Daniel Kobale

We are moving into the digital age of the internet with rapidly developing technology, products and services and with that DIDcomms want to open the doors and break down the boarders starting with 070 Free SIP Roaming Worldwide. Free roaming you say, well how does that work? With our state of the art switch and billing platform, we have the ability to offer our 070 Personal Number customers fre...
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DIDcomms is pleased to announce we can now provide customers with 08 and 070 divert to VoIP/SIP

Posted on February 28, 2013June 16, 2020 by Daniel Kobale

Dear Customers, DIDcomms is proud to announce that we can now provide all our customers with divert to SIP/VoIP on 08 and 070 numbers. There is no automated sign-up process but if you would like to place an order then please just email customerservice@www.didcomms.co.uk with the following details and number type you wish to have diverted to VoIP (SIP) eg. 44123456789@pbx.mycompany.com For mo...
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Problems with TAP SMS over PSTN

Posted on February 27, 2013February 25, 2021 by Daniel Kobale

Problem: Having only just realized that the O2 SMS gateway is not reliable [when I first realised I should have had alerts, I thought my SD2 dialler had died], I have contacted O2 who are looking into the service, and they maintain that it should be running at the time of writing [November 2011] but advise me that it will cease operation around April 2012. I have discovered a long list of TAP ...
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