Tag: connected – DIDcomms

The History of VoIP (Full Version)

Posted on March 8, 2019March 8, 2019 by Daniel Kobale

The History of VoIP Voice over Internet Protocol, abbreviated VoIP, is a fairly recent technology. It goes by many names, including Voice Over Broadband (VoBB), Internet Telephony, IP Telephony, and broadband phone.The advent of the Internet brought with it an abundance of innovation regarding communication. Of course, there was email in the beginning, but then people started wondering whether th...
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What is VoIP/SIP Call Termination?

Posted on December 11, 2017May 15, 2019 by Daniel Kobale

SIP/VoIP Call Termination, what is it and how does it work! VoIP call termination is used to refer to the procedures that are used for routing telephone calls from one provider to the next provider until the call has been routed to the last telephone company and has been received by the recipient. Voice termination is another term that is used for call termination. The telephone companies are als...
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Call Centres – 16 checks to ensure you’re Ofcom compliant

Posted on November 23, 2017January 5, 2019 by Daniel Kobale

Handling Silent and Abandoned Calls 1. Check your abandoned call message is being used for all campaigns 2. Check your abandoned call message content is correct for all campaigns 3. Monitor your abandoned call rate daily 4. Ensure your system rings for at least 15 seconds 5. Check your system follows the 2 second rule. The 2 second rule is mentioned a few times in the Ofcom guidelines, and th...
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With Incoming WiFi Call Roaming, you are always connected!

Posted on June 6, 2017November 22, 2019 by Daniel Kobale

Get you calls any where, any time on your DIDcomms numbers with WiFi Call Roaming your are always connected. You can access your DIDcomms calls with any WiFi router. Wherever you have a Wi-Fi connection, you can access the DIDcomms network. In your living room, at a party or even in your hotel room, at home or abroad. All on your existing subscription. No surcharges. No roaming costs. What you...
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DIDcomms launches Prepay070 with Free Roaming to VoIP/SIP divert!

Posted on November 29, 2016May 15, 2020 by Daniel Kobale

We are moving into the digital age of the internet with rapidly developing technology, products and services and with that DIDcomms want to open the doors and break down the boarders starting with 070 Free SIP Roaming Worldwide. Free roaming you say, well how does that work? With our state of the art switch and billing platform, we have the ability to offer our 070 Personal Number customers fre...
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Have a UK 0871 phone number directly connected to your overseas phone line without needing to be registered in the UK

Posted on July 30, 2012January 22, 2018 by Daniel Kobale

Businesses trading from outside the UK can now offer their UK customers the option to call them for the price of a UK phone call. At present many businesses that are based abroad, but trade in the UK require their customers to dial their international phone number. This can cost the caller a lot of money and at the same time can put off those that would have called them had they been based in the ...
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