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compliant

TAP to SMS Text Messaging Gateway

TAP to SMS Text Messaging Gateway for your home and business intruder security alarm system. The UK's No.1 TAP Gateway! Established since 2012. PSTN to VoIP/SIP Compliant. Just install a VoIP phone converter. Recommended by Texecom, Honeywell and Pyronix How do I register to use the OpenTAP gateway? First of all, you need to register all mobile numbers which are to receive text messag...
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Call Centres – 16 checks to ensure you’re Ofcom compliant

Handling Silent and Abandoned Calls 1. Check your abandoned call message is being used for all campaigns 2. Check your abandoned call message content is correct for all campaigns 3. Monitor your abandoned call rate daily 4. Ensure your system rings for at least 15 seconds 5. Check your system follows the 2 second rule. The 2 second rule is mentioned a few times in the Ofcom guidelines, and th...
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20 Free VoIP/SIP Softphones

QuteCom Previously known as WengoPhone, Qutecom is a free, SIP compatible VoIP softphone initially developed by Wengo. QuteCom supports a range of VoIP codecs including G.729, G.711, iLBC, G.722 (wideband) and Speex. H.263 for video is also supported. XLite from Counterpath A very popular, free SIP softphone supporting a range of codecs and also offering great support for desktop business video...
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