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anyone

Abandoned and silent calls

The phone rings, you rush to answer but there's no-one on the line. Abandoned and silent calls can be annoying and irritating at the best of times. These are also known as CC and ping calls. But for some people – for example, those living alone – these calls can be particularly frightening. This guide explains more about these calls, what can cause them and what you can do about them. What...
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What are Ofcom’s rules on outbound calling times?

A question we often get asked is what Ofcom considers acceptable outbound calling times for call centres? As this is one of the common complaints people make regarding call centres, you’d have thought that this would be clearly defined and easy to establish. Perhaps surprisingly, it’s not. As this matter logically falls into the remit of the use (or misuse) of a public communications network, y...
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Problems with TAP SMS over PSTN

Problem: Having only just realized that the O2 sms gateway is not reliable [when I first realised I should have had alerts, I thought my SD2 dialler had died], I have contacted O2 who are looking into the service, and they maintain that it should be running at the time of writing [November 2011] but advise me that it will cease operation around April 2012. I have discovered a long list of TAP ...
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Vodafone SMS TAP gateway

Is there a TAP gateway in NZ into Vodafone network that can be used to inject paging messages with SMS client or similar software? If so, does anyone know the phone number and access details? Thanks. NO.... But OpenTAP from FranzCom its the only free of charge and reliable TAP gateway in the UK at present. The only catch is you must register to use the service which prevents fraud and text ...
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TAP Access Number

At our shop we have a piece of kit that calls up a mobile number to communicate to our mobiles with text messages that vtell us when the alarm is set/unset, alarms and other stuff. The number it calls is 07960 980480, but this number now seems either permanently engaged or just doesn't answer at all. O2 (who run the number) don't seem to even know what i'm talking about! Vodafone also have a...
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