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URGENT change of access number for the OpenTAP gateway

Published: July 18th, 2020 It is with much regret, the supplier of our premium access number 09018600011 has made a decision that they no longer want to provide premium 09 services and after much discussion with them, they seem disinterested in the critical importance of theĀ OpenTAPĀ service or helping us by keeping the line active. It has only been 2 years sinceĀ Ofcom changed the regulations...
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Ā£1bn cash pot for 50 high streets, Bank of mum and dad is going bust helping homebuyers, and more top news

Fifty towns in England will be given aĀ share of Ā£1bnĀ to tackle the high street crisis that has left one in 10 shops in UK town centres lying empty.Ā The Ministry for Housing, Communities and Local Government (MHCLG) declared anĀ additional Ā£325m in funding to the Ā£675m High Street Fund announced by then chancellor Philip Hammond last year. The money could be used by towns ā€” including Blackpool. Scar...
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Dialler regulations ā€“ what you need to know about the 2017 Ofcom changes

Ofcom announced quite a few changes to their call centre guidelines in December 2016, focusing on the persistent misuse of calls as well as providing more clarity about how to approach silent and abandoned calls and IVM. For instance Ofcom have moved the goalpost somewhat with regards to the previously accepted 3% threshold for abandoned calls (i.e. the drop rate), which they now say should not...
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Stop using the Vodafone service center number for your alarm systems!

Stop using the Vodafone service centre number for your alarm systems and other monitoring! Stop using the Vodafone TAP gateway access number +447785499993 for your alarm TAP to Text (SMS) messaging. It's unreliable and is not a dedicated managed TAP gateway! Its time you switched to OpenTAP, established since 2012-2018 and its the UK's only official TAP gateway which has been approved by Texec...
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Which VoIP/SIP Codec Should You Use?

How To Describe the Quality of a SIP Trunking Call ā€œSo clear, you can hear a pin drop!ā€ Are you old enough to remember the very successful tag line for Sprint Communications' long distance service back in the ancient 1990ā€™s? ā€œCan you hear me now?ā€ Or...Did you grow up remembering the equally (if not more) successful phraseĀ that Verizon Wireless made part of our cultural reality in the new mi...
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DIDcomms fights FAS (False Answer Supervision)

False Answer SupervisionĀ (FAS) occurs when providers terminate calls fraudulently, resulting in the calling party being overcharged for calls, or charged for calls that were never completed. Occurrences of FAS have rapidly increased within the past few years to become a global industry problem, with the most significant levels of fraud in regions with high termination rates and many competing s...
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