PhonepayPlus will undertake a review of the investigations, adjudications and appeals procedures (Part 4) of the Code together with its āInvestigations and Sanctions Proceduresā.Ā As part of this review, we will take into account feedback from the industry on our proposed changes to certain aspects of Part 4 in last yearās consultation on the proposed 13th Code. We will also consider further the Emergency Procedure provisions in the Code.
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