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General

070 numbers – End of Life

070 Personal Numbers are changing on October 1st, 2019. Are you ready for the change? From October 1st, 2019 the telecom regulations and pricing for 070 numbers will be changing, as all UK 070 numbers are being re-rated to 07 mobile rates. This means that many of our customers will either have to move to 087 numbers or just add some call credit to your customer account to cover your international...
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Are you looking for another VoIP phone provider?

Are you looking for another VoIP/SIP phone provider, more reliable, with better connectivity and cheaper calls? Try Franzcom! We have been established since 2004, formerly known as Open Telecom International. We are well known for our impeccable service and support of our customers. Our network is provided by our leading grade 4/5 telecom switch provider Portaone and some of our customers say ...
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PrepayGEO Unlimted (UK VoIP Numbers)

PrepayGEO Unlimted, the unlimited calling plan with free UK calls to landlines and mobiles. Get the PrepayGEO Unlimited Plan from Franzcom, go on! It comes with free incoming calls, free UK calls to landlines and mobiles and free voicemail... great! Plus you get all these other features included free of charge all for just "£19.95 per month including VAT." 24/7 call management online custome...
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Abandoned and silent calls

The phone rings, you rush to answer but there's no-one on the line. Abandoned and silent calls can be annoying and irritating at the best of times. These are also known as CC and ping calls. But for some people – for example, those living alone – these calls can be particularly frightening. This guide explains more about these calls, what can cause them and what you can do about them. What...
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Billing minimums and increments

What are Billing Minimums / Increments? Billing minimum / Increments indicate what minimum and incremental measures of time are used to calculate the duration of each call, usually for billing purposes. Historically, billing increments have ranged anywhere from 60 seconds to 6 seconds or less. A “30/6″ billing indicates a 30 second minimum with subsequent 6 second increments...
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Missed Call Traffic Abuse and Scams

Missed Call Traffic Abuse and Scams If you receive a missed call on your mobile phone from a number you don't recognise, think twice before calling it back. That's because there's a chance if you do ring back, you could fall victim to a scam which could leave you out of pocket. The following explains more about 'missed call' scams, how to spot them and what to do if you think you may have f...
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Get a Free of Charge Virtual UK Number for your UK and EU business presence

Get a Free Virtual UK Number and give your business a UK and EU presence! Get a Free UK virtual phone number with free divert to your international phone line and make it easier for your UK and EU callers to get in touch with you. Add some call credit and a VoIP phone and you can also use your UK virtual phone number for making calls too at low cost competitive rates. What is the catch? The...
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We are updating our privacy policy

We have updated our Privacy Policy in line with the new General Data Protection Regulation (GDPR) The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union. It also addresses the export of personal data outside the EU. On the 25th May 2018, the new data protection rules will come into effec...
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GDPR Myths

As GDPR frenzy hits fever pitch, The Information Commissioner’s Office (ICO) is keen to squash some of the more outlandish myths that have been swirling around. As Elizabeth Denham, UK Information Commissioner put it, “I want to set the record straight. I want to bust the myths. Because I know that most organisations want to get GDPR right when it comes into force.” To separate fact from fi...
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