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Author: Daniel Kobale

Correcting one-way audio issues with Asterisk

Troubleshooting One-way Audio in VoIP One-way audio issues are rarely the fault of your terminating call provider, they are an issue with the end-user VoIP phone, internet connection, firewall or their PBX SIP server. Fixing one-way audio issues in VoIP are best done one step at a time. Start by eliminating any double NAT possibilities by disabling NAT on any secondary routers that may be pres...
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Let’s dispel the myths around the ISDN and PSTN phase-out!

Hard selling in the telecoms industry is rampant at the moment and a lot of this appears to be being driven by BT and BT Local Business themselves. Customers have received communications from BT telling them that ISDN and traditional analogue lines are imminently going to be switched off, they even compare this to the analogue and digital (IP)TV changeover. So what is the truth behind this? Ope...
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Digitization of the UK telecoms infrastructure

The UK telecoms infrastructure is being upgraded to an ALL IP service and communication providers such as BT, Virgin Media, and others are starting the transition process. The analog service (PSTN) is expected to be switched off by 2025. Although this is correct, the fact is that BT and other fixed line providers, still have not come up with a working plan to convert home and business phone sys...
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Get ready for Brexit on 31 October 2019

Businesses and organisations Businesses and self-employed If you trade any goods or services with the EU you’ll need to get ready for Brexit. For example, you need to take action if you: export goods to the EU import goods from the EU transport goods by road export animals or animal products export services to the EU move goods between Ireland and...
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New rules to combat high call costs and 070 scams

October 1st, 2019 DEADLINE. Changes to 070 numbering call costs. Phone users will be protected from high charges for calling ‘070’ numbers – which are often mistaken for mobiles but cost much more to call. Ofcom has decided to cap the wholesale cost of connecting 070 calls, to help protect callers from fraud and unexpected call costs. 070 numbers are designed to be used as a ‘follow me’ servi...
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070 numbers – End of Life

070 Personal Numbers are changing on October 1st, 2019. Are you ready for the change? From October 1st, 2019 the telecom regulations and pricing for 070 numbers will be changing, as all UK 070 numbers are being re-rated to 07 mobile rates. This means that many of our customers will either have to move to 087 numbers or just add some call credit to your customer account to cover your international...
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Are you looking for another VoIP phone provider?

Are you looking for another VoIP/SIP phone provider, more reliable, with better connectivity and cheaper calls? Try Franzcom! We have been established since 2004, formerly known as Open Telecom International. We are well known for our impeccable service and support of our customers. Our network is provided by our leading grade 4/5 telecom switch provider Portaone and some of our customers say ...
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UK parliament suspended amid Brexit chaos. Bedtime browsing? It’s a thing, and more top news

UK parliament has been suspended until 14 October after prime minister Boris Johnson was once again denied a pre-Brexit election. Johnson told a raucous parliament, that he was committed to taking the UK out of the EU at the end of October. MPs will return for a Queen’s Speech in mid-October. Commons Speaker and MP John Bercow announced that he will stand down at the next election or on 31 October...
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£1bn cash pot for 50 high streets, Bank of mum and dad is going bust helping homebuyers, and more top news

Fifty towns in England will be given a share of £1bn to tackle the high street crisis that has left one in 10 shops in UK town centres lying empty. The Ministry for Housing, Communities and Local Government (MHCLG) declared an additional £325m in funding to the £675m High Street Fund announced by then chancellor Philip Hammond last year. The money could be used by towns — including Blackpool. Scar...
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Important message for all OpenTAP gateway users

Introducing OpenTAP, the UK's No.1 TAP to SMS Text Messaging Gateway, approved by Texecom, Honeywell and Pyronix. The Vodafone TAP gateway is unreliable and no longer recommended by the alarm manufacturers. Its time to switch to OpenTAP, the managed and reliable TAP to SMS text messaging gateway which is approved by all the major alarm manufacturers. Just input the OpenTAP access number 0911-732-...
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