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Author: Daniel Kobale

Notice to all customers about usage charges

Increase in on-net SIP usage charges. Due to the rising costs and usage charges impossed on us by our suppliers, we have had to add an on-net SIP usage charge. This is not related to inbound and outbound call charges. This amount is very small charge and we have taken the desicion to just pass charge at cost price. This charge is £0.0015 per minute, and billing 1/1 per second. We are unable to...
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Understanding CPS (Calls per Second) in VoIP

Introduction In the ever-evolving world of telecommunications, VoIP (Voice over Internet Protocol) has proven to be a disruptive force, offering numerous benefits over traditional telephone networks, such as cost savings, scalability, and the ability to support diverse communication channels. However, as with any complex system, it comes with its own set of metrics and terminologies to understand...
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How can I stop spoofing of telephone caller ID?

Spoofing of telephone caller ID, also known as caller ID spoofing, is a practice where callers manipulate the information displayed on the recipient's caller ID to appear as if the call is originating from a different number. While completely stopping spoofing is difficult due to the nature of the telecommunication system, there are steps you can take to minimize the risk and protect yourself from...
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Retail customer price increase for UK calls

Press Release: 11:56 am, 13th May 2023. Retail customer pricing increase for UK calling. It is with much regret that due to the cost of living crisis and inflation, we have no choice but to increase the cost of outgoing calls to UK landline and UK mobile for all our retail customers. We have tried to absorb the cost of living increase within our current pricing, but it has become increasingly di...
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What is a SIP trunk?

If you're in the business world, you've likely heard of the term "SIP trunk" thrown around a few times. However, unless you're a telecommunications expert, you may be wondering what SIP trunking is and how it can benefit your organization. In this article, we'll dive into the basics of SIP trunking and explain how it works. What is a SIP trunk? SIP trunking stands for Session Initiation Protocol...
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Robots in our lives

Robots have already become an integral part of modern society, and their importance is only set to grow in the future. As technology continues to advance at an unprecedented pace, robots are becoming increasingly sophisticated and capable of performing a wide range of tasks. From manufacturing and construction to healthcare and personal assistance, robots are transforming the way we live and work....
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Tips and ideas to optimise your website

Here are some general tips to optimize your website: Optimize your images: Large images can slow down your website's load time. To optimize your images, you can compress them to reduce their file size without sacrificing their quality. There are various image optimization tools and plugins available that can help you with this. Minimize HTTP requests: The more HTTP requests your website ma...
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What is VOIP and SIP?

Voice over Internet Protocol (VoIP) is a technology that allows voice communication to be transmitted over the internet instead of traditional telephone lines. It is a cost-effective solution for businesses and individuals looking to communicate globally without incurring high call charges. Session Initiation Protocol (SIP) is a protocol used to initiate, maintain, and terminate real-time communic...
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Farewell to the fax machine

Following our consultation last year, we’re confirming changes to our rules meaning telecoms providers will no longer be required to provide fax services to their customers. Unless you’ve moved house or you’re a footballer’s agent – or indeed a footballer’s agent who’s moved house – then you might not have had much reason to use a fax machine in recent years. The communications device – form...
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